Today I'm shamelessly stealing an anecdote from the Chicago Tribune's excellent transportation writer, Jon Hilkevitch:
"Getting Around [Hilkevitch's column name] had a CTA experience (recently), which already has been conveyed to the transit agency, showing how poorly some CTA employees are doing their jobs -- despite receiving more than $22 an hour....
"A group of about 20 people was waiting outside Union Station for a CTA No. 151 Sheridan bus. When a No. 151 pulled up, the driver opened the doors to announce he would not be the next bus departing. He said he had passed another No. 151 that was supposed to be in front of him, but was actually about five minutes behind still completing the route. After more than five minutes passed, and the other bus had not appeared, the No. 151 driver got off the bus and walked over to another CTA driver standing in the crowd, which had gotten larger.
"But as he exited, the driver told the waiting commuters to get on his bus, because it would be the next No. 151 to depart. While the driver talked to his friend, people boarded. But hardly any of them--except for Getting Around and a couple of tourists who had already bought transit passes--paid their fares. Most just laughed and took a seat. One man used foul language to ridicule the few people who paid to ride.
"The bus driver then boarded after making no attempt to ensure fares were collected. In fact, he seemed to go out of his way to make sure they weren't. It made me recall Kruesi, after he was verbally beat up by Mayor Richard Daley over the 25-cent fare increase this year, saying he was sorry, but there was no alternative.
"A few times when the No. 151 driver pulled up at bus stops in the downtown area, individuals apparently unfamiliar with the CTA system asked him, What's the fare?
"$50," he said, laughing each time, before giving the correct fare information and waving the dumbfounded patrons aboard."
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