Fast work promised on slow zones
The CTA vowed Wednesday to finish repairs on eight miles of Blue and Red Line slow zones by the end of this year.
They are reallocating $14.7 million to repair two more miles of slow zones in the Blue Line subway and on the North Side of the Red Line, the Trib reports.
The CTA is finally listening to loud and long customer complaints about the slow zones.
“Our rail customers have told us that one of their greatest frustrations with the CTA relates to the slow commute times on both the Blue and Red Lines," said CTA President Ron Huberman. "Although our budget issues are not yet resolved, I feel that the level of frustration riders have expressed dictates that we dedicate the funds we do have to eliminating these slow zones and improving travel times as quickly as possible. This is a first step. We are aggressively developing a comprehensive slow zone plan, but in the interim, these plans will tackle areas that impact tens of thousands of CTA riders every day.”
Huberman truly is ushering a new era where the CTA actually listens and responds quickly to customer complaints. First there was Tuesday's announcement about improved safety and communication with riders. Now this.
Keep it up, Ron.