Again, a little more communication, please, on route changes
I went to the White Sox game Sunday. (Please, no comments from fans of the Central Division champion Cubs. I wasn't born in Chicago, but I'm a baseball fan and go to games at both parks.)
As a regular rider and well-informed customer, I've seen fliers and signs noting that because of slow-zone work on the Red Line, trains were running "over the top" on the elevated tracks from Fullerton to Cermak.
But some of the more casual weekend riders and occasional Sox fans heading to the park didn't know that on the train car I was riding to the U.S. Cellular. And the motorman didn't tell them. So naturally those riders were confused.
By the time we hit the Loop, those folks were gazing at maps and wandering around the car wondering why we were not in the tunnel and whether we were still a Red Line train.
And the motorman was no help.
So I had to explain things to those riders.
Hey CTA, there's a lot more subway tunnel work coming up on the Red Line. Can you please remind your motormen to make detailed announcement about that -- just like the guy on the ride home from the ball park? Thank you.