I don't play games; I report and analyze facts
I don't ordinarily give up an entire post to debating a single commenter. But I feel Rusty's comments to my post yesterday deserve a reply, because he may represent a small, but horribly misinformed number of CTA riders.
"The metrics shown are hand chosen." Yes, but the metrics chosen reflect the mission of the CTA: On-time, safe, clean, friendly (courteous), and efficient, plus ridership. That's what riders care about, and that's what the CTA measures.
"The raw data isn't going to be released on the website." What part of the following data is not raw (all are January 2008 figures)?
- Mean Miles Between Reported Rail Vehicle Defects: 2,659
- Miles Between Reported Bus Service Disruptions Due to Equipment: 4,069
- Rail NTD Security-Related Incidents per 100,000 miles: 1.7
- Average Days Between Completed Rail Detail Cleans: 23
- % of Graffiti Work Orders Completed Within 7 Days: 98.4%
Rusty suggested four ways to approach this data, including: "Use the pre-parsed, pre-packaged data that Kevin is mistaking for raw data, and attempt to use them to come to valid conclusions." The data are the data. There is no mistake. See above. I'm not sure how you can pre-parse and pre-package mean miles between reported rail vehicle defects. If you don't believe the facts as presented, that's a different story. I do.
"But let's not pretend that the pre-parsed, pre-crunched numbers that have "changed format" since Ron's rise to power are actually raw data that can be used for independent review. That's just naive." How? See above.
"If you want to play games, then your rhetoric is nice. But if you seriously
want a real examination of CTA's performance, the game being played here is bush
league." I don't play games. I don't spout rhetoric. I report, interpret and analyze facts. And the Bush league left office yesterday. Good riddance.
To be sure, the CTA is an imperfect transit agency, managed and operated by imperfect people, just as you and me are imperfect. But that doesn't mean we don't expect the very best from them every day. I do and I will continue to hold the CTA to high standards and demand accountability to the riding public.